Terms and Conditions for PLUSHCITE

Effective Date: January 2, 2025

1. Introduction

Welcome to PLUSHCITE. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our website or place an order with us.

These Terms and Conditions apply to all visitors, users, and customers who access or use the PLUSHCITE website, including purchases made online.

2. General Terms

  • Eligibility: By using this website, you affirm that you are at least 18 years of age or are visiting under the supervision of a parent or guardian. If you are under 18, you may only use this website with the involvement of a parent or guardian.

  • Account Registration: To make a purchase on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you suspect any unauthorized access to your account.

  • Modifications to the Website: PLUSHCITE reserves the right to modify, suspend, or discontinue any part of the website at any time without notice. We also reserve the right to update or change these Terms and Conditions at our discretion.

3. Products and Services

  • Product Availability: We make every effort to ensure that all products are available for purchase. However, due to the nature of e-commerce, there may be instances where products are out of stock or unavailable. In such cases, we will notify you and offer a full refund or the opportunity to choose an alternative product.

  • Product Descriptions and Pricing: We strive to provide accurate and detailed descriptions of all products. However, we do not guarantee that the product descriptions, pricing, or other information on the website are completely error-free. Prices are subject to change without notice.

  • Limitation of Liability: PLUSHCITE is not responsible for any damages that result from using the website or purchasing products from the website, including indirect, incidental, or consequential damages.

4. Ordering and Payment

  • Order Process: By placing an order, you are making an offer to purchase the products in your cart, subject to these Terms and Conditions. Once your order is processed, you will receive an order confirmation email. This does not guarantee the acceptance of your order.

  • Payment: We accept various payment methods, including credit cards, debit cards, and PayPal. All payments must be made in full before we process your order. If payment is not received or authorized, we may cancel your order.

  • Pricing and Tax: All prices are listed in USD, and sales tax will be applied where applicable based on your location. Shipping charges will be calculated at checkout.

5. Shipping and Delivery

  • Shipping Policy: Our shipping policy is outlined in detail in the Shipping Policy section. We strive to process orders as quickly as possible; however, delivery times may vary based on your location and the shipping method you select.

  • Delivery Times: We aim to provide estimated delivery times during checkout. However, PLUSHCITE is not responsible for delays caused by third-party couriers, weather conditions, or customs processing.

  • Risk of Loss: The risk of loss and title for products purchased from PLUSHCITE passes to you upon delivery to the carrier.

6. Returns, Refunds, and Exchanges

  • Returns and Refunds: Our Refund and Returns Policy governs the return process. If you are dissatisfied with your purchase, please review the instructions provided in that policy.

  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, you must first return the item for a refund and then place a new order for the item you want.

7. User Conduct and Prohibited Activities

By using our website, you agree not to:

  • Use the website for any unlawful purpose or activity.
  • Violate any local, state, national, or international law.
  • Engage in any activity that disrupts the functionality of the website, including introducing viruses, malware, or harmful software.
  • Copy, modify, or distribute any content from the website without prior permission.
  • Use automated systems, such as web scraping tools, to access the website without permission.

8. Intellectual Property

  • Copyright: The content on the PLUSHCITE website, including text, images, logos, graphics, and trademarks, is the property of PLUSHCITE and is protected by copyright law.

  • License to Use: We grant you a limited, non-exclusive, and non-transferable license to access and use our website solely for personal and non-commercial purposes. You are not allowed to reproduce, copy, or distribute any of our content without permission.

9. Privacy and Data Protection

  • Privacy Policy: Our Privacy Policy governs how we collect, use, and protect your personal information when you use our website. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

10. Termination

  • Termination by Us: We reserve the right to suspend or terminate your access to the website or any services provided if you violate these Terms and Conditions or engage in fraudulent activity.

  • Termination by You: You may terminate your account at any time by contacting customer service. However, termination of your account does not affect your obligations to pay for any orders placed prior to termination.

11. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the state of Pennsylvania, USA. Any dispute arising out of or relating to these terms will be resolved under the jurisdiction of the courts in Pennsylvania.

  • Arbitration: If a dispute arises, we encourage you to contact us first to resolve the issue amicably. If we are unable to resolve the dispute, you agree to submit the matter to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

12. Limitation of Liability

To the fullest extent permitted by law, PLUSHCITE will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the website, even if we have been advised of the possibility of such damages.

13. Changes to Terms and Conditions

We may update or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. We encourage you to review these terms regularly to stay informed of any updates.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

PLUSHCITE
Email: info@plushcite.com
Phone: (610) 586-6134
Address: 814 Felton Ave, Sharon Hill, Pennsylvania

Last Revised: January 2, 2025